So I Had to Force Reset (Shutdown) my G1

When I turned on my T-Mobile G1 phone this morning, it showed a picture of a big triangle with an exclamation point inside it, and a G1 lying flat on its back.

It was completely unresponsive.

I tried holding down the power-off (end) button, alone and in combination with the various other buttons, but didn’t find anything that drew a response. Plugging the phone in to a USB cable connected to a computer caused the computer to recognize there was a USB device.

I tried scanning the “Tips and Tricks” booklet that came with the phone. Nothing. The user manual? Nada.

Finally, consulting the modern Oracle of Delphi (Google, that is), I found the answer:

Solution: Hold the Home and Back buttons for a few seconds (nothing happens) then release (and the phone restarts).


For what it’s worth, the battery level was at 5% when it completed rebooting. I guess the phone didn’t like having its battery get really low overnight?


  1. Mike Said,

    January 20, 2009 @ 5:44 pm

    my g1 is doing the same thing and not restarting, i phoned t-mobile and they dont know whats wrong with it either, i was told to go to my nearest t-mobile store and they’ll fix it but there isnt a t-mobile store near me its 20miles away ! help anybody ?

  2. kb Said,

    January 20, 2009 @ 10:42 pm

    I’d definitely try plugging it in overnight (to hopefully charge the battery) and then doing the restart. Another option could be to pull the battery out and leave it for some time, then plug it in and attempt the restart procedure.

    Good luck!


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